Responsible Gaming

Gaming Should Be Entertainment

At 1win, we believe that online gaming should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. While gaming can be fun and exciting, it carries risks. Please gamble only with money you can afford to lose, and never view it as an investment or income source.

Age Verification

You must be at least 18 years of age, or the legal age for gambling in your jurisdiction within India, to use 1win's platform. We are committed to preventing underage gambling. By registering, you confirm that you meet the legal age requirement in your location.

Warning Signs of Problem Gambling

If you recognize any of the following signs in your gaming habits, you may be developing a gambling problem:

• Chasing losses by gambling more to recover money you've lost
• Spending more time and money on gaming than intended
• Hiding your gaming activity from family, friends, or loved ones
• Neglecting work, education, or personal relationships due to gaming
• Feeling anxious or irritable when not gaming
• Borrowing money to fund gaming activities
• Lying about the amount of time or money spent gaming
• Using gaming as an escape from problems or difficult emotions
• Inability to reduce or stop gaming despite wanting to
• Experiencing financial difficulties as a result of gaming

If any of these apply to you, it's important to seek help immediately.

Self-Help Tools

1win provides several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Define the maximum amount of losses you're willing to accept before your account is temporarily restricted
• Reality Checks: Receive periodic reminders about how long you've been gaming and how much you've spent
• Self-Exclusion: Voluntarily exclude yourself from your account for a period ranging from days to years if you feel your gaming is becoming problematic

To access these tools, log into your account or contact our customer support team.

Support Organizations

If you or someone you know is struggling with problem gambling, help is available through these organizations:

• All India Gaming Disorder Support: Support and information for problem gambling in India
• GamCare (UK): www.gamcare.org.uk – Free counseling and support services
• GamStop (UK): www.gamstop.co.uk – National self-exclusion scheme
• Gambling Help Online (Australia): www.gamblinghelponline.org.au – Confidential counseling and support
• Responsible Gambling Council (Canada): www.responsiblegambling.org – Information and resources
• National Council on Problem Gambling (US): www.ncpgambling.org – Helpline and support services
• Bundeszentrale für gesundheitliche Aufklärung (Germany): Information and support for problem gambling

Many of these organizations offer free, confidential helplines available 24/7. You can also speak with a mental health professional or counselor in your area.

Take Action Today

If you're experiencing signs of problem gambling or feel that your gaming has become unmanageable, please reach out for help now. Contact one of the support organizations listed above, speak with a trusted family member or friend, or seek professional counseling. Recovery is possible, and resources are available to help you.

1win is committed to promoting responsible gaming and the wellbeing of our players.